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GW's Crime Tips Hotline, (202) 994-TIPS, allows individuals to leave a confidential voicemail message that only the Chief of the George Washington University Police Department, Kevin Hay receives. (202) 994-TIPS allows people who have information -- but don't come forward because they don't want to go on the record -- a way to report incidents with the promise of strict confidentiality. It's important to remember that you should only use the TIPS line for non-emergencies. Call (202) 994-6111 for all emergencies. The TIPS line has been useful to individuals in the past who provided information about a specific incident or a repeating problem but wished to do so anonymously.
General guidelines when calling:
- Give information about who, what, when, where, why, etc.
- If your message is too long & you are cut off by the voicemail system, call back.
- Leave a name and phone number (optional)
- While it is not mandatory that callers leave a first name or return phone number, Chief Hay asks they do so. In order to investigate the tips thoroughly, the Chief may return calls to get more information or clarification.
- If Chief Hay can't reach the caller when he returns the call, he will leave a message and provide his phone number.
To further assure confidentiality, the phone assigned to the TIPS line is located in the Chief's private office. He personally investigates or has his staff investigate situations based on the information received through the service. Chief Hay also tracks what happens as a result of each call.